Shortly

A pioneering beginning

In 1992, a small German company called 1&1 took over marketing activities for BTX, the troubled online service run by T-Com (a sister company of T-Mobile). The fledgling corporation 1&1 decided to try something innovative – a future trademark of the company – and launched the first major advertising campaign for an online service. The ads took the complex new technology and made it appealing and easy to understand. Interest soared and because of 1&1, BTX became the market leader under its new name – T-Online.

Developing an industry

1&1 had established itself as a groundbreaking marketing company, but it also provided content for T-Online as well as working in the development of new technologies and services. Alongside others, 1&1 defined the new KIT standard ("core software for intelligent terminals"). KIT introduced a user interface that appealed to a very broad user base. Then 1&1 developed the first telecom decoder - or browser as it was called later - for T-Online.



With the growth of the PC, there was also an increased need for user support. Therefore, in 1992 1&1 launched its new Customer Care Division, with IBM coming in as the first key account. Then, in a step which solidified its position as a technology marketing authority, 1&1 used its knowledge to establish an Internet-based media network in order to tap the new marketing opportunities of the web.

An initial public offering

March 23, 1998 witnessed a milestone. 1&1's parent company, United Internet, became one of the first web companies to go public. IPO proceeds of around $60 million were used to finance further growth and develop 1&1 into a group of Internet companies. By buying into the highly respected internet provider Schlund+Partner in 1998, 1&1 brought their unique marketing talent and abundant technological experience together with one of Europe's most powerful and secure data centers.

Providing our own services

Later that year, 1&1 expanded its range of products by introducing Puretec, Europe’s first affordable and reliable web hosting product for customers on a budget. With satisfied users and cutting-edge technology, 1&1 grew rapidly, acquiring the e-mail service GMX, which soon became a leading provider of e-mail and messaging services with more than 15 million accounts. Next came successful domain name registration and the development of a top-of-the-line and extremely secure Data Center. 1&1 eShops – our e-commerce suites - were introduced during 2000, and 1&1’s comprehensive range of dedicated server packages debuted in 2001.



In 2002, 1&1 achieved recognized European market leadership through Puretec's successor - 1&1 Web Hosting.

Going global

In June 2000, 1&1 began the international expansion of its thriving web hosting business. The U.K. office was opened in Slough, near London, with a fully localized operation including sales, service and support. Soon after, 1&1 acquired shares in the global domain name registrar, Afilias. ICANN, (Internet Corporation for Assigned Names and Numbers) gave Afilias the license for the first major top level domain since the mid 1980s. This was .info.



In autumn 2003, 1&1 started to serve customers directly in the U.S. As part of the grand opening promotion on our new portal 1and1.com, we again made a bold move and invited users in the U.S. to explore the potential of 1&1 services free of charge for 3 full years. January 2004 saw the launch of our full line of products and services. From domains and hosting to dedicated servers and eShops, 1&1 offers something for everyone.

Proud to be the best in the world

Choosing a reliable web host is important. 1&1 is both the world’s biggest web host, and the fastest growing. Our global community is 6 million people strong. We are financially stable, profitable, and will be securing your website for many years to come.

Proven products, honest pricing

From convenient domain packages to feature-packed web hosting plans, virtual private servers, powerful dedicated servers and ready-to-run eShops, 1&1 offers a complete range of web services for every need, every skill level and every budget. All 1&1 products have been designed to provide the ideal combination of features and affordability, with no pricing gimmicks or hidden costs. You simply won’t find a better value for your money!

Reliability & innovation

We guarantee the highest product quality, top security and unshakeable reliability. 1&1’s advanced Data Centers have been built from the ground up using the most advanced technology available, giving our global network a strength that is beyond doubt. The power and stability of 1&1’s systems allows us to be first to market with web products that are innovative yet dependable.

Powerful partnerships

Combining over 37,000 fully-tuned servers with the renowned performance of Juniper and Cisco routers, 1&1 utilizes the best products from the world’s leading technology manufacturers and service providers. 1&1 is a Microsoft Joint Development Partner, and works with other paramount companies such as Google, Plesk, Symantec, and HP/Compaq.

99.99% Uptime

No matter what the cause, network downtime hurts your credibility, your sales, and your business. 1&1 uses its experience and expertise in hosting to deliver 99.99 % uptime, so your website is there when you need it.

Our mission

To provide an optimal Internet presence for private users and small-to-medium businesses by offering a complete range of innovative, high-quality web solutions at value prices.



Since the company was founded, 1&1 has been dedicated to one goal: complete customer satisfaction. We’ve accomplished this by offering all-inclusive products and cutting-edge technology at some of the lowest prices around.

Our products

Complete solutions, complete control

Whatever your Internet requirements, from personal websites to dedicated servers and e-commerce sites for businesses, 1&1 has a complete solution to fit your needs. The powerful, intuitive 1&1 Control Panel is web-based, giving you full control of your information from any Internet-connected computer with no software to install. Update your domains, modify all elements of your site, and even upgrade your 1&1 package, all with one password and one login.

Your own domain...for less!

Offering one of the lowest domain name registration fees in the industry, 1&1 makes it easy to register a domain for one low, all-inclusive price. There’s nothing extra to buy, and none of the hidden costs that many registrars add to your bottom line, so you can make your mark on the web without putting a dent in your wallet.

All-inclusive prices, unbeatable value

Other companies promise cheap hosting, but then charge extra for setup fees, higher renewal rates, or promotional services. With 1&1, the listed price is the number you’ll pay, and you can expect a fully loaded, comprehensive suite of web services.

Full scalability

Ready for more power or web space? Your 1&1 website grows with you. Upgrading to a higher package is quickly and easily done from the Control Panel, so you can get more features as your business expands and your needs increase.

Satisfaction guaranteed

1&1 offers a 90-Day Money Back Guarantee on all Shared Hosting plans, Instant Mail, SharePoint Hosting, Exchange Hosting, and eShops. If you decide that you are not completely happy with your 1&1 package, within 90 days from when your initial order was placed, you’ll receive your money back – no questions asked.

Our commitment

Experience and stability

As a subsidiary of the publicly traded company United Internet, 1&1 remains debt-free, profitable and financially stable even as other Internet companies disappear from the web. You can rest assured that your site will be up and running for as long as you need it.

24/7 Support

Questions? Concerns? Our knowledgeable technical support staff is available by phone or e-mail 24 hours a day, 7 days a week. They are well trained and will address your issues quickly and professionally.

Our technology

Industry-leading innovators

1&1 employs over 250 in-house developers. They don’t work for any third party company; solely for 1&1 hosting services. These highly trained programmers deliver the absolute best in what’s on the forefront of technology, making 1&1 consistently first to market with the latest advances in communication.

Advanced Data Centers

1&1 has spent $25 million to provide the ultimate home for your valuable information. Surpassing all standards of safety, power, connectivity, hardware, performance, and security, our Data Centers represent the future of information storage. 1&1's superior technology ensures 99.9% uptime for your website.

Connectivity

1&1 offers some of the largest connectivity on the web, with our own global backbone and the strength of 9 leading carriers powering your website all over the world. You’ll never worry about your data again.

As the world’s largest web host, 1&1 is both profitable and completely focused on the web hosting business. We’ve been a driving force in the industry for more than a decade and are the most financially stable provider in our class.

Today



Today, 1&1 is proud to have over 6 million customers and to have registered over 7.9 million domains worldwide. With over 2,400 employees and 250 developers, the company is committed to providing the best possible Internet experience for its customers. We have been confirmed as the world’s largest web hosting company and we continue to grow daily, thanks to you.



1&1 is always exploring new opportunities and new technologies to ensure that we continue to be your single source for easy, innovative web solutions at affordable prices.

The 1&1 difference

We provide the most comprehensive, feature-packed solutions at the best prices possible and with no hidden costs. Transparent pricing is a 1&1 commitment. We provide everything you need to maximize your full web potential – without barriers, without downtime and without reservation.

	All-inclusive plans… No hidden charges At 1&1, we don’t believe you should have to pick and choose your features. We provide you with everything you need in one comprehensive package, at one low price. And the price you see is always the price you’ll pay! There are never any hidden charges with 1&1.
	Free domain names All 1&1 shared hosting plans include free domains! Depending on the plan you choose, we include up to 5 .com, .net, .org or .info domain names at no additional cost. Best of all, these domains are free for as long as you keep your shared hosting package with 1&1! Use your included domains however you’d like – register new domains or transfer existing ones to 1&1.
	90-Day Money Back Guarantee We want our customers to be 100% satisfied. If you decide that you are not completely happy, within 90 days from when your initial order was placed, you’ll receive your money back – no questions asked.
	Get the domain you want… For less 1&1 makes it easy to register your own .com, .net, .org, .us, .name, .info, .biz, .cc, .ws or .tv domain name. And our low prices come without any gimmicks or bait-and-switch sales tricks. There are no extra tools or packages to buy, and no limit to the number of domains you can register.
	GeoTrust Dedicated SSL Certificate This important security feature is included with Linux and Microsoft Developer Shared Hosting packages, the Developer eShop package and all Server packages – at no additional cost. The certificate can be purchased optionally for all other shared hosting plans and eShops for just $49 per year.
	24/7 phone & e-mail support Get great tips from our comprehensive online FAQs. New to 1&1? Contact our information line for product details or with any other questions. 1&1 customers have unlimited access to our 24-hour phone and e-mail technical support.
	Premium Software Suite Receive the latest in Adobe design software free with our Premium Software Suite. Everything you need to spruce up your photos and build an impeccable website. Included with all Business and Developer Shared Hosting packages. Learn more...
	Easy-to-use 1&1 Control Panel The user-friendly interface of the 1&1 Control Panel lets you administer all of the settings of your 1&1 packages with one login, one password and no hassle! Access your data anywhere there is an Internet connection.
	99.9% Uptime Connectivity is one of the most important aspects to consider when choosing a web host. At 1&1 you'll have access to over 20 GBit of external connectivity, which means that more people can reach and interact with your website, faster.
	State-of-the-art Data Centers 1&1 has designed 4 Data Centers worldwide that meet the security, reliability, speed and safety demands of your website. Whether it’s a collection of family photos or a business that is your livelihood, 1&1 knows how vital it is that your website is always available.

We have all witnessed the boom, bust and recent consolidation of the Internet. As a new era of communications starts to dawn, 1&1 has over a decade of experience for you to bank on. Therefore, we are in precisely the right position to deliver the level of services you need and more importantly – you deserve.

Choose wisely... Choose 1&1

The new Kansas City data center

The newest member in our global family of data centers, this state-of-the-art facility brings you power, connectivity and security unsurpassed in the industry.

• 55,000 square feet- 5 server rooms provide space for 40,000 servers
• Excellent 20 Gbit connectivity and high redundant capacity, capable of routing thousands of Tbytes of traffic per month without any data jams
• Superior energy capabilities of Kansas make it ideally suited to host data intensive operations
• Redundant steel-reinforced walls, backup diesel generators, custom argon fire protection system, multiple hard drives, dual routers, cooling systems and gel battery power banks ensure top-of-the-line security so that our servers will continue to operate regardless of external conditions

What makes 1&1 data centers the best in the world?

Powered by advanced information storage technology, 1&1’s state-of-the-art data centers keep your website running and your valuable information safe.

Reliability

At 1&1, even our fail-safes have fail-safes. Backup generators, multiple hard drives, dual routers, cooling systems and gel battery power banks give us real redundancy so our fleet of 37,000 high-end servers will continue to operate regardless of external conditions. In the event the grid is down, five huge 16-cylinder diesel generators supply constant, reliable power for all systems.

Security

24/7 monitoring by Internet specialists, 150+ permanently recording video cameras, safety locks and more ensure that only authorized personnel can enter 1&1 Data Centers – your data is always safe and secure.

Speed

Our industry-leading 20 GBit Connectivity allows for no-nonsense, fast transfers at all times. The result is that more users can access and interact with your website, faster.

20 GBit at your command

When it comes to reliable web hosting, connectivity is everything. At 1&1, you'll have access to over 20 GBit of external connectivity. That means faster loading times and higher multi-user capacity for your website.

Well connected

We use our own backbone and top carriers like Sprint and Level3 to power your website all over the world. Compare with other web hosts and you’ll see why 1&1’s speed and reliability make us the clear choice.

The power of partnerships

1&1 has joined with major Internet Exchange Points like Yahoo!, Lycos, and more than 500 other providers around the world to make your website faster, more powerful and more accessible.

PAIX BBC PSINet RIPE Lycos Chello GlobalAccess BT Ignite Mobilcom

LINX Frontier Yahoo! VIA NET.WORKS DECIX ICLNet PlusNet Telenor Colt

Cybernet Nextra Rednet DENIC Carrier1 Interoute Mediascape Telefonica Afilias

Cyberways TCL Cyberlink Eastlink InfoPact TrustNet Plex Unilogic Networks SWsoft

...and 500 additional peerings to more than 250 providers!

Loading speed monitored

We monitor your website’s loading speed to ensure access remains at its optimum and provide 99.99% uptime.

Latest & redundant hardware

Juniper M-series and Cisco GSR 12000 Routers handle traffic of your website simultaneously. If we’re updating one of the systems or it is experiencing specific problems, units of the other vendor will take over.

Intelligent network design & maintenance

All 1&1 Data Centers are protected and monitored by automated support systems that permit real-time analysis, review, and maintenance for all clients. All technology used has been n+1 engineered throughout to avoid any single point of failure in connectivity, redundancy or power and is monitored around the clock by specialist network technicians.

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