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1&1 UKWhat Makes 1&1 The World's No. 1
The World's No. 1
An Innovative SpiritTwelve years ago 1&1 started marketing the then new technology of online and telecommunication products. Before the Internet had evolved to a recognised level, 1&1 were powering ahead, winning a million subscribers to an early online service specialised for small offices, home-based users, entrepreneurs and small to medium-sized companies. Even in those early days, interactive features such as chat and online banking were offered. That was just the beginning. Solid FoundationsFrom those exciting origins, 1&1 was in an ideal position to expand into flexible and affordable flat-rate solutions for small offices, home-based users, entrepreneurs and small to medium-sized companies. Built upon solid foundations, 1&1 have since lived through every stage of the shift towards global communications. 1&1's decision to go public in 1998 was a major success, with the share price tripling within hours of release. Shareholders are now enjoying an excellent return on their investments. Where Your Data Is Alive
Reliability & Innovation1&1 guarantees the highest product quality, top security, and unshakeable reliability. Coupled with the development and release of innovative applications, 1&1’s network has the strength to power your web presence with industry-leading 40 Gbit Connectivity and 1000 terabytes of monthly traffic – all at the lowest market prices. 1&1 are so confident of their ability they provide you with a 99.99% up-time guarantee, helping you secure your reputation for online excellence. Benefiting from Strategic PartnershipsCombining 40,000 fully-tuned servers with the renowned performance of Juniper and Cisco routers demonstrates 1&1's strength. Plus, 1&1 are proud to be one of the few Microsoft Joint Development Partners, recently becoming one of the highly select Gold level partners. 1&1 are also trusted associates of other blue chip companies such as Google, Plesk, Symantec and HP/Compaq - allowing us to pass on cutting-edge products at marginal costs. What Is Our Mission?
Since 1&1's beginning more than 12 years ago, the team has been dedicated to complete customer satisfaction. 1&1 works tirelessley to bring you cutting edge technology at the lowest possible price. 1&1 understand that not everyone is a technological mastermind, so all programs are made easy and enjoyable to use. Plus, if you have any questions, the friendly and knowledgeable support staff are ready to help you. There is a reason why 1&1 is the world’s largest web host and manage over 6.5 million customer accounts and more than 7.6 million domain names. It’s because the team loves what they do, and customers expect the highest level of quality from 1&1 products. ValuesA Fair and Honest Outlook1&1's approach to business is based on trust. 1&1 aren’t interested in gaining quick business at the expense of your satisfaction. 1&1 have a policy of transparent pricing, the price you see is the price you pay. Plus, most package buyers can expect a software package worth £400 and a comprehensive range of free web services. One Stop Shopping1&1 offer everything you need in one place. Whatever your Internet requirements, from domain names and hosting to servers and e-commerce, 1&1 have it for you. Whether you are a home user or the head of a bigger company, 1&1 can tailor to your needs! Also, you have incredible control of your information, with features such as the unique Control Panel. You can modify all elements and change packages without any hassle at all. One of the lowest Prices & Great Value1&1 offers one of the lowest domain name registration prices in the industry. You can register any popular domain at the UK's leading prices. All other products that include cutting edge features such as shared hosting, eShops and dedicated servers, are offered at unbeatable value. Paying just as much as competitors would charge for a basic product, with 1&1 you can expect a comprehensive, fully-loaded suite of web services. Also, over £400 worth of software is included in most packages. That’s great value for money. Ease of Use1&1 don’t think it should require a degree in computer science to activate programs, so 1&1 make them easy to understand and simple to use. 1&1 are proud of the fact that every person able to browse the Internet can extensively use any 1&1 service and application. In many places, it’s just point and click. Experience and StabilityFrom the beginning, 1&1 have been exclusively focused on Small Office, Home Office, Small to Medium Enterprises and private users. 1&1 is debt free, profitable and is the most financially stable provider in its class. 1&1 is a subsidiary of United Internet, a public company with a market capital of more than 2 Billion GBP. With 1&1 you can relax knowing your website will be up and running, as long as you need it. Excellent SupportQuestions? Concerns? You can always reach 1&1's dedicated customer service team who are available to answer your issues quickly and professionally via telephone and e-mail. You will receive professional guidance through any matter you need settled. Leading Edge TechnologyWith over 250 in-house developers at 1&1, you are always assured of receiving the finest hosting tools at the forefront of technology. 1&1 has consistently been first to market latest advances in communication and will continue to do so as the 1&1 brand goes from strength to strength. The Best Data Centres in the World1&1 have spent £15 million to make the ultimate home for your valuable information. Surpassing all standards in safety, power, connectivity, hardware, performance, and security, 1&1 Data Centres are the future of secure server storage. Non-stop monitoring enables 1&1 to provide you with 99.9% uptime guarantee. Connectivity1&1 have one of the largest connectivity rates on the web at 40 Gbit! With an independant global backbone and 9 leading carriers - 1&1 powers your website so it can be used all over the world. The 1&1 Difference 1&1 is the largest web hosting company in the world. Distinctive products at great prices mean that customers get the best the industry has to offer when they choose a 1&1 package. Head and shoulders above the rest in the UK, 1&1 insists on giving the market the most comprehensive and feature-packed solutions at the best possible price. When other companies often charge extra, 1&1 includes everything needed to allow customers to get started quickly and easily, with no hidden additional costs. A policy of transparent pricing is a 1&1 commitment. Innovation & DedicationSignificant investment in research and development means that 1&1 leads the field as innovators in web hosting technology. With £15m invested in the world’s most advanced Data Centres and with the industry’s leading connectivity at 40 Gbit , the position of World’s Number 1 is taken very seriously. With a company-owned global backbone, world network and over 12 years experience, 1&1 provides the stability and reliability required for your online venture. Forging PartnershipsStrong partnerships form a significant part of 1&1’s corporate strategy, and in January 2001, 1&1 became Microsoft’s first licensing partner in Europe. 14 months later, 1&1’s relationship with Microsoft progressed further when 1&1 became Microsoft’s first Certified European Joint Development Partner, now holding the revered status of Gold partners. Today, there are still only 4 other companies in Europe that hold this status. What this partnership means for you as a customer is that 1&1 is in good company when it comes to developing the Microsoft Hosting solutions of the future. 1&1 became the first company in Europe to launch Windows Server 2003 shared hosting. Award Winning Web HostingGaining industry recognition is always a thrill for 1&1, and over recent years, 1&1 UK has won a number of awards for quality and performance in web hosting. And as the 1&1 community continues to grow, customers will also continue to benefit, with 1&1 constantly investing in new tools and facilities to make sure you have the best possible hosting technology at your disposal. 1&1 also has significant buying power to negotiate the best deals and is continuously passing huge savings onto customers through the range of industry-leading packages. Data Centre
What Makes 1&1 Data Centres The Best In The World?1&1 designed 4 Data Centres worldwide that meet the high-security, speed and safety demands of your website. Whether it’s a collection of family photos or a business that is your livelihood, 1&1 knows how vital it is that your website is always available. Reliability1&1 Internet guarantees 99.99% uptime, and are confident in this guarantee because at 1&1, even fail-safes have fail-safes. Backup generators, multiple hard drives, dual routers, cooling systems and gel battery power banks give 1&1 real redundancy so the fleet of 40,000 high-end servers will continue to operate regardless of external conditions. SpeedIndustry-leading 40 Gbit Connectivity allows for no-nonsense, fast transfers at all times. The result is that more users can access and interact with your website, faster. Security 24/7 monitoring by Internet specialists, 150+ permanently recording video cameras, safety locks and more ensure that only authorised personnel can enter 1&1 Data Centres – your data is always safe and secure. Data Centre IV offers room in 11 areas for over 660 racks, which when fully equipped can accommodate more than 30,000 servers.
In the event the grid is down, five huge 16-cylinder diesel generators supply constant, reliable power for all 1&1 systems. These generators could power a small town when combined. REST ASSURED IN THE KNOWLEDGE THAT ALL 1&1 SYSTEMS ARE OPTIMISED – ALLOWING YOU TO FOCUS YOUR ATTENTION ON BUSINESS MATTERS. Research & DevelopmentAt 1&1, a team of over 250 in-house developers work continuously to create innovative and ground-breaking facilities for you to realise your web ambitions. Millions of pounds in investment is dedicated to bringing you the most advanced web hosting solutions available in the UK marketplace, and always at the most competitive prices.
1&1 Guarantees 99.99% Up-timeExhaustive measures have been adopted to guarantee your website a staggering 99.99% up-time. Details such as power failure, the possibility of fire or sabotage have all been considered to ensure that all 1&1 customer domains, eShops and web services remain available – all of the time. At the state-of-the-art Data Centre IV, 1&1 operates 4 diesel engines producing 1800kW of power, each capable of supplying back up power for days should the main power supply fail. Advanced air-conditioning, fire detection equipment and stringent security procedures detailing facial topography and weight of authorised 1&1 Engineers are incorporated to make sure that your data is kept safe - and accessible only by you. Leaders In The Field1&1 invests millions in the development of new and existing products, whilst constantly working to maintain the high performance levels enjoyed by all customers. This level of commitment to the present and future of web hosting should reassure existing and prospective customers that the future of their website is safeguarded by a company who wants your website to succeed. This is 1&1’s commitment to you. Dedicated Support High levels of investment into research also requires dedicated assistance for the customers who buy the product. The 1&1 Customer Support team plays a crucial role in the development and improvement of new and existing products, simply by listening to you! ConnectivityThe increasing use of broadband and multimedia streaming makes the web a fascinating place but these demands ruthlessly expose slow servers. Higher user expectations mean you need a web host with ambition and the experience to pave the way for faster web travel.
40 Gbit at your commandConnectivity is one of the most important aspects to consider when choosing your web host. At 1&1 you have access to over 40 Gbit of external connectivity meaning more people can reach and interact with your website at lightning speed. Well connectedThe diagram above shows just how well connected 1&1 Internet really is. We use our own backbone and top carriers like Sprint and Level3 to power your website all over the world. Compare our connections and speed with all other web hosts before you sign a contract. Peering relationshipWe have extensive connectivity with major Internet Exchange Points where large providers directly exchange inbound and outbound traffic. This is by far the quickest and most effective way to route time sensitive data. We’re proud to be connectivity partners with companies such as Yahoo, Lycos, and more than 500 other direct peerings globally to make your Website faster for most users.
Loading speed monitoredWe also monitor your website’s loading speed to ensure access remains optimal and to secure our 99.99% up-time guarantee. Latest and redundant hardware Juniper M-series and Cisco GSR 12000 Routers are handling traffic of your Website simultaneously. If we’re updating one of the systems or it is experiencing specific problems, units of the other vendor will take over. Intelligent network design and maintenanceAll 1&1 Data Centres are protected and monitored by automated support systems that permit real-time analysis, review, and maintenance for all clients. All technology used has been n+1 engineered throughout to avoid any connectivity, redundancy or power failure and all systems are monitored around-the-clock by specialist network technicians. Strategic Partners
Facts & FiguresWith over 3,029 employees in 4 different countries, including over 250 in-house developers - 1&1 is dedicated to creating the most innovative hosting products in the marketplace. The 1&1 Value ChainAs the World’s No.1 Web Hosting company, 1&1’s control of the value chain allows customers to directly benefit from industry-leading connectivity (40 Gbit, fully-supported customer website traffic (560 terabytes per month, with 99.99% up-time guaranteed), and the best possible prices for high-end server and router hardware. 40 Gbit CONNECTIVITY Comfortable Handling1&1 successfully handles over 6.39 million customer accounts, all of which go towards the fuller individual package figures of over 8.80 million registered domains, over 2.7 million websites and over 21,000 eShop (online retailing) packages. Also, the technology that looks after all these accounts, comfortably handles over 9.5 million e-mails per day. 6.5 MILLION CUSTOMER ACCOUNTS Solid Foundations12 years' of industry experience means that 1&1 is in an excellent position to direct the way the industry is moving. As pioneers of supply, 1&1’s focus is on flexible and affordable flat-rate solutions for small offices, home-based users, ambitious private entrepreneurs and small to medium-sized companies. With over a decades’ worth of experience in hosting, the quality of 1&1’s products in this field are the established benchmark. OVER A DECADE OF EXPERIENCE Continuous Investment in the Future1&1’s corporate strategy of investment in the development of new technologies and products has been a key factor in the success of the business. Millions invested in cutting edge technology such as the recent £15m Data Centre IV, housing 40,000 fully secured servers is demonstrative of the progressive attitude of 1&1. Further investment is also set for the coming year as 1&1 grows into new markets including France and the USA. MILLIONS INVESTED IN NEW TECHNOLOGY Press & Awards1&1 can always tell you how good our web hosting solutions are – but don’t take our word for it! There’s a lot of people who agree. 1&1’s reputation for innovation, reliability and solid functionality is recognised by IT experts throughout the land. Awards1&1 is regularly nominated for prestigious computer technology awards. Organised by obejective and independant publications, when there’s an award recognising a standard of excellence in web hosting, the name of 1&1 is never far away. Here are a few high points from the last five years:
What the press sayIT professionals are a tough crowd to please, but take a look below at a sample of the recommendations magazines give to their readership and you’ll see how 1&1’s packages have won them over.
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“1&1's goal is to be first to market with innovative products at the most competitive prices - without compromising strength and reliability. 1&1 started as pioneers and have never stopped working this way.”
With an investment of £15 million, 1&1's Data Centre IV was designed, developed and constructed to the 1&1 team's stringent specifications. By independently running a fleet of Data Centres 1&1 have set the standards that all other hosts must follow. With 20 system administrators continuously monitoring and developing the technology, 1&1 are always looking to the future and pushing the limits to bring you the best available products at the lowest possible prices. 
“Total customer satisfaction is our main objective. We are proud to say that while 2500 customers join us every day, only one actually uses the Money Back Guarantee. However, we’re working hard to make that number zero”
"Data Centre IV sets unrivalled standards in web hosting. Every single advance from 1&1's investment and expertise is geared to performance for customers. The proof is in the speed and the up-time."
