Servage was formally founded in 1998 under a different name. However as our company developed we realized the need for a recognizable and meaningful corporate name. The name Servage resulted from the words: "Serve" and "Age", that when combined (almost) spell our proud name. We believe that our name describes our company well as it is our goal to serve our customers while always keeping our systems up-to-date with the most modern hard- and software.
Servage provides the next generation web hosting platform, which is one of the most technically advanced and reliable web hosting platforms available today. Compared to traditional platforms the Servage clustered platform revolutionizes the way web hosting works. Downtime is no longer an option since all systems are in redundant setups - even our servers is mirrored in a fail tolerant way. This means if one server should fail it will automatically be replaced by the other cluster nodes.All Servage equipment such as server clusters and routers are located in a highly secure and very well connected datacenter in a seismic inactive area. The center is currently connected by two independent gigabit fiber optic links. Utilization of bandwidth is constantly monitored and in the event that utilization becomes greater than 50% the connections will be instantly upgraded.
To ensure the absolutely lowest network latency the datacenter is directly connected to most of the major Internet backbones. With more than 120 peerings we can guarantee fast connectivity to any destination - World Wide!
Technical advantages
The Servage data center provides a highly secure space for our powerful web servers which serve our customer base.
- Powerful air-conditioning systems provide a constant operating environment.
- Redundant gigabit Internet connections
- Tier-1 bandwidth providers such as: Level 3, Telia, Cable & Wireless, Global Access.
- Most advanced UPS-systems and diesel generators assure the uninterrupted service of all equipment inside the data center.
- Load Balancers preventing bottlenecks
- Datacenter in seismic inactive area
The data center and Internet connections are only as good as our servers that house our customers' web sites. That's why we host all customers on fault tolerant server clusters meaning that your website is not only hosted on a single web server as most providers do, but instead it is hosted on an array of servers. For each page-request the custom designed load balancer is selecting the fasted cluster server to process the request. While the speed improvements are impressive; even more importantly such setup makes our systems fault tolerant. In the event that a web server is unavailable/down the load balancer will instantly balance the load between the remaining web servers - and your website stays fully functional!
Cluster reliability, speed and customer services are the keywords for our operation. Every single person in our organization understands this and works toward this common goal. We understand that our satisfied customers are the key to our long term survival in this competitive market. Every single customer is treated with respect and we are always standing by to help you if the need arises. We strive to keep our customers satisfied with the services rendered. Our commitment to continually add new products as hosting technologies evolve without compromising our quality of service is at the forefront of our mission. Our commitment will focus on quality of service, reliability, and support.
We know that customer satisfaction is the key to our success and we never forget that. Support requests are made through our innovative "Support Ticket" interface guaranteeing timely and competent answers to customer requests. In fact most tickets are resolved in less than one hour!
Privacy Protection
Our package includes a free optional WHOIS Privacy service allowing you to avoid exposing your personal information to the public via domain owner databases. Your domain registration information, including the Administrative, Billing and Technical contacts can be masked with generic information within public WHOIS databases if you choose to use our free privacy service.
Active Anti-Spam System = Spam Free Email
Our optional Active Anti-Spam offers you control over your inbox! The active system maintains a white list for your account preventing spammer from emailing your account. Your friends or business partners will still be able to email you as they are able to validate themselves - spammers can't do that.
You can still review emails from unauthorized senders via the control panel at any time, as well as manually approve senders from whom you wish to receive email. The Active Anti-Spam response system effectively blocks all the spam while still allowing friends, family and trusted contacts to email you without the risk of being filtered out by imprecise software systems. Most of our customers have activated this system virtually eliminating their spam problems!
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